Payment & Billing Terms

Last Updated: March 16, 2026

These Payment & Billing Terms (“Payment Terms”) describe how payments, billing, and payouts work on the Local Motion Platform. They apply to both Drivers and Businesses and supplement the applicable Driver Terms of Service and Advertiser Agreement & Terms of Service.

If there is a conflict regarding payment, billing, payout, charge, refund, reversal, or processor-related issues, these Payment Terms control unless another applicable agreement expressly states otherwise.

1. Payment Processors

We use third‑party payment processors (such as Stripe) for card payments, invoicing, and payouts. Processors may require additional identity or account information and are subject to their own terms and privacy practices.

Local Motion is not responsible for processor outages, bank declines, delayed settlements, failed transfers, KYC/identity verification failures, reserves, freezes, account closures, compliance holds, or network/payment rail failures imposed by processors, banks, or other third parties.

Local Motion is not a bank, money transmitter, escrow agent, fiduciary, or insurer.

2. Business Billing (Advertisers)

Autopay Required: Business accounts must enable autopay to create and run Campaigns. Campaigns may be unavailable or placed on hold if autopay is not enabled or becomes unavailable.
Charge Categories: Charges shown in the Platform may include mileage charges, platform fees, taxes, shipping, processing-related fees where disclosed, return fees, chargeback fees, reversal-related amounts, and other approved charges shown in the Platform.
Monthly Mileage Billing: Businesses are billed for actual Eligible Miles delivered during each calendar month. Invoices are issued monthly (typically at or shortly after month‑end).
Platform Fee: Monthly invoices include a platform fee calculated as a percentage of mileage charges (currently 25%), as shown in the Platform.
Billing Records: Invoice amounts, mileage determinations, platform fees, taxes, shipping charges, and related billing records are based on Local Motion systems and records and are controlling absent manifest error, subject to the dispute process in these Payment Terms.
Automatic Charges: By enabling autopay, you authorize us and our processor to charge your saved payment method for mileage invoices and other approved charges shown in the Platform.
Payment Failures: If a payment fails, we may retry charges, require updated payment details, and/or suspend Campaigns or related features until payment issues are resolved. We may offset outstanding balances against credits or other amounts and pursue lawful collection remedies and recovery costs to the extent permitted by law.
Chargebacks & Reversals: If a payment is reversed or disputed, you remain responsible for amounts due and applicable fees. We may suspend Campaigns, withhold payouts, and recover amounts from future payments to the extent permitted by law.
Refunds and Credits: Mileage charges are generally non-refundable once delivered. Platform fees are generally non-refundable once incurred. Credits or refunds are available only where required by law, expressly stated in the Platform, or approved by Local Motion.
Business Taxes: Businesses are responsible for taxes on Campaign charges unless collected/remitted by Local Motion where required by law.

3. Driver Decal Purchases

Decal Payment Requirement: Drivers must purchase required decals/ad materials before joining certain Campaigns. Payment is collected via PaymentSheet and is required to complete enrollment.
Join Prerequisites: The Platform may require Drivers to complete payout onboarding and have payouts enabled before decal purchase and Campaign join is allowed.
Taxes & Shipping: Decal orders may include shipping and sales tax based on the Driver’s home address. The total is shown in‑app prior to purchase.
Fulfillment Disclaimer: Local Motion is not responsible for third-party print delays, shipping carrier issues, address errors provided by the Driver, inventory shortages, or other vendor-related fulfillment delays.
Order Status: Orders are recorded in the Platform. If a payment fails, a Campaign becomes unavailable, quota is full, or join eligibility checks fail (including already-assigned checks), the order may be blocked or remain pending.
Blocked-After-Payment Handling: If payment succeeds but Campaign join is later blocked due availability, eligibility, fraud/risk review, or operational error, Local Motion may, as appropriate, apply a refund, reversal, credit, reprocessing, or other remedial handling, subject to processor capabilities, legal requirements, and Platform records.
Cancellation Cutoff: Custom decal orders may only be canceled before production begins (or before the equivalent pre-production status shown in the Platform/order workflow). After that cutoff, orders are final except where required by law.
Final Sale: Decal orders are custom. Unless required by law or explicitly stated in the Platform, decal purchases are non‑refundable once production or shipping begins.

4. Driver Payouts

Payout Setup: Drivers must complete payout onboarding with our processor (e.g., Stripe Connect Express) and have payouts enabled before receiving funds.
Payout Dependencies: Driver payouts may depend on successful Advertiser funding, processor availability, identity verification, compliance review, fraud checks, and account status.
Payout Holds: Payouts may be delayed or placed on hold for fraud prevention, legal/compliance review, suspicious activity, duplicate account detection (including duplicate payout account identifiers or banking fingerprints), incomplete verification, disputes, or processor restrictions.
Payout Adjustments; Clawbacks; Setoff: To the extent permitted by law, Local Motion may delay, withhold, reverse, recover, deduct, or offset payouts or future payouts for fraud, ineligible miles, duplicate payouts, processor reversals, chargebacks, failed Advertiser funding, compliance holds, or system/calculation errors.
Driver Information Accuracy: Drivers are responsible for maintaining accurate payout, tax, identity, and account information. Local Motion is not liable for payout delays or failures caused by inaccurate, outdated, or incomplete information.
Payout Timing: Payout timing depends on invoice payment status, processor rules, and review/hold status. Any payout dates shown are estimates only and are not guaranteed.
Driver Taxes: Drivers are responsible for their own income, self-employment, and other taxes related to payouts unless law requires otherwise.

5. Disputes

If you believe a charge is incorrect, contact support@drivewithlocalmotion.com promptly with relevant details. Billing disputes should be raised within 30 days after invoice issuance.